The TRiM survey: help us to improve the support we offer

In August 2016, we began a year-long pilot of Trauma Risk Management (TRiM), a peer support system designed for people who have experienced traumatic events.
Humber crew members reaching down into the water

Photo: Nigel Millard

We would now like to gauge how useful and effective this service is and what opportunities we have for improvement. If you have an interest or involvement in this service, please can you fill in this short survey to help us make improvements to the support we offer.

What is TRiM?

TRiM is a peer-to-peer process that supports individuals at work following exposure to significantly traumatic events or incidents – a risk that many of our staff or volunteers are exposed to in their rescue and/or lifeguarding roles. 

We are currently piloting TRiM in the South of England, Wales and Ireland. In total, 27 crew members, lifeguards and staff members have been trained as TRiM practitioners and so far almost 100 people have been assessed by the TRiM team.

How will the survey help make improvements to TRiM?

By taking the survey you will help us to find out more about the numbers of staff and volunteers experiencing difficult incidents, the way that these incidents affect them, and their feelings about the best ways to provide support.

This is important because it will help us to improve how we deliver TRiM in the future.

The survey

The survey is being run by NatCen Social Research, an independent, not-for-profit organisation that carries out research on a wide range of social issues. It is completely confidential and will take about five minutes to complete.

You can find the survey here.

Thank you for taking the time to complete the survey and help us to improve the support we offer our staff and volunteers.

If you would like to find out more about the research, or if you have any problems completing it, please contact either Jane Lakey at NatCen by email at or on 0207 549 7004 or Stuart Penfold, our TRiM project manager: or 07891 867836.